
Hi Hot Pot @ City Square Mall: Menu Prices & Reviews
Hi Hot Pot at City Square Mall delivers Haidilao-quality ingredients at a fraction of the price — and throws in free-flow drinks and dessert for under S$2 extra. Here’s what you actually get for your money.
Rating: 4.9/5 (49 reviews) · Location: City Square Mall · Specials: Free-flow drinks & dessert · Delivery: Free for first order · Association: By Haidilao
Quick snapshot
- 4.9/5 rating from 49 Foodpanda reviews (Foodpanda)
- Free-flow drinks and dessert for $1++ per person (Eatbook.sg)
- Small pot starts from S$32.90 for 2–3 people (Confirm Good)
- Exact 2025–2026 menu prices after promotion period
- Current open/closed status (outlet may have relocated)
- Post-9pm late-night discount availability
- $2.99 Add-On Deals promotion ends 24 Dec 2024 (Lemon8)
- Haidilao Marina Square opened as AI-powered smart restaurant in January 2020 (Daniel Food Diary)
- Watch for price adjustments after Dec 2024 promotion expiry
- Potential menu additions based on confirmed seven premium broth bases
Key facts consolidate location, pricing, and ratings from verified sources.
| Field | Value |
|---|---|
| Name | Hi Hot Pot @ City Square Mall |
| Address | 180 Kitchener Road, #B2-01/02, City Square Mall, Singapore 208539 |
| Rating | 4.9/5 (49 reviews on Foodpanda) |
| Free Perks | Drinks and dessert ($1++ per pax) |
| Delivery Min | S$10 |
| Operating Hours | Until 11:30pm daily |
| Linked To | Haidilao |
What is included in a hotpot meal?
Every hotpot meal at Hi Hot Pot starts with your choice of broth — and the options go well beyond the usual tomato or tom yum. According to Eatbook.sg (Singapore food review publication), the outlet offers over 20 soup base flavours, including seven premium varieties like the Signature HK Golden Soup with Fish Maw Pot, Exclusive Sichuan Suancai Fish Pot, and Nanyang Signature Curry Chicken Pot.
Broths
- Signature Golden Chicken Soup with Fish Maw (Dual-Pot): $18.90++ (Eatbook.sg)
- Vegetarian Tomato (Dual-Pot): $9.90++ (Eatbook.sg)
- Signature HK Golden Soup with Fish Maw Pot: $32.90 (Lemon8)
Ingredients
- Premium US Wagyu Flat Iron: $22.90++ (Eatbook.sg)
- Premium Spanish Duroc Pork Belly: $9.90++ (Eatbook.sg)
- Signature 10-seconds Sliced Beef: $12.90 (Lemon8)
- Signature Tiger Shrimp Paste: $9.90 (Lemon8)
- Australian Grass-Fed Lamb Slices: S$9.90 (Confirm Good)
- Salted-Egg Filled Fish Balls: $2.90++ for four pieces (Eatbook.sg)
Sides and drinks
- Hi! Handmade Noodle: $2.90++ (Eatbook.sg)
- HiHi Crispy Fried Pork: $6.90 (Confirm Good)
- Golden Fried Buns: S$2.90 (Confirm Good)
- Signature Fried Musang King Durian Mochi: $3.90 (Lemon8)
- Free-flow drinks and dessert: $1++ per person (Eatbook.sg)
The implication: even without the add-on deals, a couple sharing a dual-pot meal with a couple of premium proteins and the free-flow upgrade comes in well under S$60 — a fraction of what a comparable Haidilao experience typically costs.
Is hotpot healthy or unhealthy?
Hotpot gets a bad reputation in some circles, but the reality depends entirely on what you pile into your broth and how you handle the dipping.
Nutritional benefits
- Vegetable-forward meals can deliver fiber, vitamins, and minerals when diners prioritize greens over processed items (Quandoo, dining feedback platform)
- Broths — especially clear chicken or herbal varieties — retain minerals from simmered ingredients
- Fresh sliced meats cook in minutes, preserving nutrients that might be lost in high-heat frying
Potential risks
- High sodium from broth concentrates, dipping sauces, and processed items like fish balls and fried pork
- Overdipping (double-dipping concern per Singapore Food Agency guidelines)
- Undercooked meats — pork belly and chicken especially require full immersion until center reaches safe temperature
Tips for healthier eating
- Start with vegetables and mushrooms before adding proteins
- Choose clear broths like the Vegetarian Tomato or Signature Golden Chicken Soup over creamy or heavily seasoned options
- Limit processed items like fish balls; opt for fresh beef, lamb, or shrimp
- Use shared utensils for dipping — never return a used chopstick to the shared broth
The pattern: hotpot’s health profile is almost entirely within the diner’s control. Load up on greens and lean proteins and skip the salty dipping sauce mountain, and you’re eating better than most fast-food alternatives.
Diners who prioritize nutrition should focus on the clear soup options over richer varieties. The Signature Tiger Shrimp Paste delivers lean protein at S$9.90, making it easy to build a balanced meal without overpaying.
Is Haidilao too expensive?
Haidilao built its reputation on theatrical noodle-pulling, shoe-polishing stations, and prices that reflect the show. Hi Hot Pot strips back the spectacle while keeping the core quality — and the price difference is noticeable.
Pricing comparison
The comparison table breaks down key differentiators between the two brands across service, pricing, and free perks.
| Factor | Haidilao City Square | Hi Hot Pot City Square |
|---|---|---|
| Foodpanda Rating | Not separately rated | 4.9/5 (49 reviews) |
| Tripadvisor Rating | 3.5/5 (Marina Square) | — |
| Service Level | Full Haidilao theatrics | Streamlined |
| Budget Indicator | Mixed reviews on value | “Wallet-friendly” per Eatbook.sg |
| Free-flow Add-on | Standard pricing | $1++ per pax |
| Hand-pull Noodles | Yes | No |
| Value Perception | Pricey for what you get | Budget-conscious choice |
Value for money
- Small pot at Hi Hot Pot starts from S$32.90 for 2–3 people (Confirm Good)
- Large pot starts at S$39.90 for up to 6 people (Confirm Good)
- Free-flow drinks and dessert for $1++ per person makes the upgrade almost mandatory at this price point
- According to Eatbook.sg (Singapore food review publication), Hi Hot Pot is praised for “wallet-friendly prices, convenient location, and fresh ingredients”
Hi Hot Pot alternatives
- Haidilao Marina Square: AI-powered smart restaurant experience (first outside China, opened January 2020 per Daniel Food Diary (Singapore food blog)) — worth visiting for the novelty, but expect higher bills
- Haidilao City Square: Has “mixed reviews noting toned down service and high prices” per Quandoo (dining reservation platform)
- Other budget hotpot chains in Singapore exist, but few share Haidilao’s ingredient quality
The trade-off: Hi Hot Pot trades Haidilao’s famous hand-pull noodle shows and table-side service for a quieter, more affordable experience. For groups prioritizing value over entertainment, that trade makes sense. For special occasions where the show matters, book Haidilao instead.
What to avoid at Hotpot?
Hotpot is forgiving, but a few common mistakes can turn a pleasant meal into a food safety incident or an uncomfortable dining experience for everyone at the table.
Unsafe practices
- Undercooked meats: Pork belly and chicken require full immersion until the center is no longer pink. A 10-second rule works for beef and lamb, but not for poultry or pork off-cuts.
- Double-dipping: guidelines from Singapore’s food safety standards discourage returning utensils to the shared broth after they’ve touched your personal dipping bowl.
- Contaminated utensils: Using the same chopsticks for raw meat and cooked food spreads bacteria. Use separate pairs or the provided serving utensils.
Overeating tips
- Hotpot’s all-you-can-eat format encourages over-ordering. Start with one round of proteins and add as you go — you can always order more, but you can’t take leftovers in the same way.
- The free-flow drinks and dessert ($1++ per person) can fill you up before the mains arrive. Pace yourself accordingly.
- Salted-Egg Filled Fish Balls ($2.90++ for four) and HiHi Crispy Fried Pork ($6.90) are high-sodium additions that stack calories quickly.
Food safety
- Keep broths at a rolling boil — temperatures below 60°C allow bacteria to survive.
- Don’t let raw meat sit at room temperature before cooking. Order and cook promptly.
- If the broth becomes cloudy or develops a film, it’s a sign of overuse — ask for a fresh pot or broth top-up.
The catch: hotpot’s communal nature means one person’s poor food safety habits affect everyone at the table. Follow the cooking order, use shared utensils properly, and your meal stays safe regardless of what others do.
Late-night diners at Hi Hot Pot tend to be tired and less attentive to food safety — the extended hours until 11:30pm make this a real risk. Slow down, especially with poultry.
What is the hot pot rule?
Singapore’s hotpot culture has unwritten rules shaped by practicality and courtesy. Here’s how to navigate a Hi Hot Pot table without making enemies.
Basic etiquette
- No double-dipping: This is the golden rule. Once your chopsticks have touched your personal dipping bowl, they don’t go back into the shared broth.
- Shared vs personal utensils: Hi Hot Pot provides serving spoons and chopsticks specifically for the communal pot. Use them.
- Don’t crowd the pot: Adding too many items at once cools the broth and extends cooking time. Work in batches.
Cooking order
- Start with vegetables and mushrooms — they add flavor to the broth without demanding high heat.
- Cook proteins next: thin beef slices (like the Signature 10-seconds Sliced Beef) need only 10 seconds; pork belly needs longer.
- Finish with noodles or starches last — they release starch into the broth, changing its texture.
Sharing norms
- At Hi Hot Pot, groups typically share one or two pots. The small pot (S$32.90 for 2–3 people) and large pot (S$39.90 for up to 6 people) sizes make splitting easy.
- Order a variety so everyone gets their preferred proteins. Sharing plates is encouraged — the menu’s small portions support this.
- If someone has a dietary restriction (vegetarian, seafood allergy), consider a divided dual-pot setup. The Vegetarian Tomato Dual-Pot at $9.90++ accommodates plant-based diners.
Why this matters: following these norms keeps the broth clean and the cooking efficient. A well-managed pot produces better-tasting food and fewer food safety concerns.
How to book a table
Hi Hot Pot accepts walk-ins, but booking through the Hi! App or inline platforms like Quandoo reduces wait times, especially on weekends.
The booking table outlines available reservation methods and their key features.
| Method | Platform | Notes |
|---|---|---|
| Walk-in | — | Subject to availability, especially during peak hours |
| Hi! App | Haidilao ecosystem | Recommended for guaranteed seating |
| Quandoo | Quandoo.sg | Used for Haidilao City Square; may apply to Hi Hot Pot |
| Foodpanda | Food delivery | Free delivery for first order, minimum S$10 |
Upsides
- Budget-friendly alternative to Haidilao
- Free-flow drinks and dessert for under S$2
- High rating (4.9/5 on Foodpanda)
- Over 20 broth flavors including premium options
- Extended hours until 11:30pm
- Variety of premium proteins and snacks
Downsides
- Toned-down service compared to Haidilao
- Current open/closed status unconfirmed
- Limited confirmed 2025 menu updates
- Post-9pm pricing unclear
- Small portions may require multiple orders
- No theatrical noodle pulls or table-side service
Hi Hot Pot menu highlights
Looking at two independent menu lists from Eatbook.sg (Singapore food review publication) and Confirm Good (Singapore food review publication), a clear pattern emerges: Hi Hot Pot’s menu clusters around three categories — premium proteins (US Wagyu, Spanish Duroc Pork, Australian Lamb), specialty seafood (Tiger Shrimp Paste, fish balls), and crowd-pleasing snacks (Crispy Fried Pork, Golden Fried Buns, Durian Mochi).
“If you’re a fan of Haidilao but are on a budget, then Hi Hot Pot at City Square Mall is an affordable alternative.”
— Eatbook.sg (Singapore food review publication)
“I recently tried Hi Hotpot by Haidilao at City Square Mall and was impressed by their budget-friendly prices and generous portions.”
— Chiak Simi, Lemon8 user
For hungry Singaporeans weighing a casual dinner option, the choice is straightforward: Hi Hot Pot delivers fresh ingredients and decent variety at prices that won’t sting. Those willing to spend more for the full Haidilao theatrics should book Marina Square instead — and expect to pay accordingly. The 4.9/5 Foodpanda rating from 49 reviewers suggests the value proposition resonates with the majority who tried it. Diners who skip the Hi Hot Pot experience miss out on one of the most cost-effective hotpot meals near Farrer Park MRT.
Related reading: The Coffee Bean and Tea Leaf menu prices · Affordable Chinese restaurants Singapore
While Hi Hot Pot delivers affordable feasts at City Square Mall, Beauty in the Pot at VivoCity distinguishes itself through collagen-rich broths in Singapore’s vibrant hotpot scene.
Frequently asked questions
What are Hi Hot Pot City Square menu prices?
Prices range from $9.90++ for the Vegetarian Tomato dual-pot to $22.90++ for premium US Wagyu Flat Iron. Add-on items like Signature Tiger Shrimp Paste cost $9.90, while snacks like Golden Fried Buns start at S$2.90.
Is Hi Hot Pot City Square closed?
The confirmed address is 180 Kitchener Road, #B2-01/02, City Square Mall, Singapore 208539, per multiple sources. Current operational status should be verified directly before visiting, as outlet configurations may change.
How to book a table at Hi Hot Pot City Square?
Use the Hi! App within the Haidilao ecosystem for guaranteed seating, or book through platforms like Quandoo. Walk-ins are accepted but subject to availability.
Does Hi Hot Pot offer delivery?
Yes, via Foodpanda. Minimum order is S$10, with free delivery for first orders. Operating hours run until 11:30pm daily.
What makes Hi Hot Pot different from Haidilao?
Hi Hot Pot offers a streamlined hotpot experience at lower price points, trading Haidilao’s famous table-side service (hand-pull noodles, shoe polishing) for wallet-friendly pricing. The same team behind Haidilao operates both brands.
Are there vegetarian options at Hi Hot Pot?
Yes. The Vegetarian Tomato dual-pot ($9.90++) accommodates plant-based diners, and the menu includes vegetable-friendly broths and sides.
What time does Hi Hot Pot City Square open?
Hi Hot Pot operates until 11:30pm daily. Specific opening hours should be confirmed directly, as schedules may vary by day.